Lees deze vacature in het Nederlands

Customer 
oriented

Are you customer-oriented and would you like to work within a young, international organization which is rapidly growing and where there is plenty of room for further development?

Apply now

Your responsibilities

As a Sales Support Specialist, your key responsibilities include:

  • First point of contact: Be the first point of contact for our German and Austrian customers (B2B).
  • Customer support: Assist customers who need help through various channels, including email, phone, chat, WhatsApp, and social media.
  • Advice and assistance: Provide advice, help customers in the ordering process, and create quotations.
  • Post-Purchase support: Offer assistance to customers after their purchase to ensure satisfaction.
  • Contribute to key metrics: Enhance customer satisfaction, turnover, and profit for Vehikit.
  • Feedback translation: Translate customer feedback into actionable insights for improvements to the product range and service.

If you are customer-focused with a good sense of sales results, you are the one!

What do we have to offer?

We offer a challenging job in a young and informal organization with plenty of opportunities for growth and a positive atmosphere:

  • Challenging role: You will find yourself in a dynamic position within an organization that is constantly growing and evolving. We offer you the chance to make an impact and further develop your skills.
  • Flexible remote working: We believe in a good work-life balance. Our remote working policy allows you to work from home whenever it suits you best.
  • Employment conditions: You will receive a contract for 40 hours per week, but fewer hours are negotiable. We also offer a salary that matches your contribution and experience.
  • Holidays: You will enjoy a generous 25 vacation days per year, giving you plenty of time to relax and recharge.
  • Security for the future: We provide a solid pension plan
  • Travel allowance: We offer a travel allowance and a secondary benefits package tailored to your needs and preferences.
  • Personal budget: You will receive a personal budget for well-being and development, plus a free language course. 
There is more...

Who are you

As an ideal candidate, you possess the following qualifications and characteristics:

  • You have completed at least an MBO-4 education.
  • You master the German language at a native level (C2).
  • You are able to communicate with colleagues in English (minimum B2 level).
  • You are social, service-oriented, commercial, and communicate easily.
  • You have a talent for administrative work.
  • You enjoy working in an international team.
  • You can keep an overview in a growing organization that is constantly on the move.
Discover the culture within Vehikit

This is why you want to apply:

30+ satisfied colleagues

We now have more than 30 colleagues and we are still expanding. We have a perfect male-female ratio; 50% men and 50% women.

Personal budget

Every employee receives an annual budget they can spend on what contributes to their wellbeing and development. We work with a selection menu because we believe that every colleague has different wishes/needs regarding this topic.

Language course

If you come work at Vehikit we would like to support your integration not only in our team but also in the Netherlands. Therefore, we reimburse your first Dutch course with a maximum amount of € 500.

Fruit box

The well-being of our colleagues is important to us and we want to contribute to this where possible. A delicious fruit box is delivered every week that everyone can use.

Work from home policy

We understand very well that a good work-life balance is essential to be able to do your job well. We therefore have a work from home policy which offers you the opportunity to work from home for a few days. This is not mandatory of course, but you can define it yourself.

Flexible working hours

Colleagues in the office are given the opportunity to determine themselves at what time they start the working day. This may be between 8:00 AM and 9:00 AM. A private appointment before or after working hours is so easy to combine.

Fun events and activities

Every year we have a summer bbq and a Christmas dinner. In between we organize all kinds of fun events, such as a board game evening, an evening of karting or a real football table tournament. If you are sporty and competitive, you can have fun with us!

International culture

Because our colleagues come from all over the world, we speak English internally. This gives an extra dimension to the company culture and sometimes leads to fun 'creative' expressions!

Manouk Voorn, HR & Recruitment Specialist

Enthusiastic?